Why a managed courier?

Most courier platforms hand you a tracking link and leave the rest to you. We choose the courier, watch every shipment and fix problems before you have to chase them.

Self-service platforms show you the problem. We solve it.

01

We choose the courier

We use several courier partners and know which one runs each route best. You don't compare options or open accounts with each of them. You get one price from us.

02

You only deal with us

One account, one invoice, one team to call. You never have to phone a courier depot or sit in someone else's call queue.

03

We step in when it goes wrong

Missed collection, incomplete address, a parcel that stops scanning: our team picks it up, sorts it out with the courier and tells you what we did.

What "managed" looks like

Example view from the eParcel portal

Nothing here needs you
Waybill What went wrong What we did Handled by
EXAMPLE-01 Collection missed Rebooked for 14:00 today eParcel ops
EXAMPLE-02 Address incomplete Called recipient, unit number added eParcel ops
EXAMPLE-03 No scan for 48 h Depot confirmed on truck, ETA tomorrow eParcel ops
With an eParcel account

Everything you ship, in one place

Register for free to get account rates and the tools that make regular shipping quicker.

Open an account
  • Saved addresses for the places you send from and to most often.
  • Bulk shipping: import orders from a CSV, print every waybill at once and get a daily manifest.
  • Simple pricing by local, main-centre and outlying areas, so setting courier prices on your website is straightforward.
  • Tracking you can share with your customers straight from the portal.
  • Search every shipment, past or still in transit.
  • Wallet payments so bookings go through without a card every time.
In our customers' words

More than a decade of sorting it out

Awesome service! Have used their service twice and they really exceeded my expectations. Awesome service and friendly and efficient staff. Really impressed with Werner's service. Thank you!

Melvina

The way a logistic company should be run. Excellent and quick delivery, no issue and great service, will definitely use again, and the eParcel site is the quickest and most user friendly one out there, seriously well done.

eParcel customer

Fantastic courier company! I have been using eParcel as my courier since August 2014 and their service is beyond reproach. Nothing is too much effort for them, they offer more than just a courier service.

eParcel customer

Ready to hand over the babysitting?